Fones Zone Mobile Phone Unlocking FAQ's
Why is my mobile phone restricted?
Most mobile phone companies will lock their phones to their network, stopping you using it on any other network. Basically, they want to retain your business. We can supply you with a unique unlock code, via email, which will free your phone, enabling you to use it on any network of your choice.
What is phone unlocking?
Phone unlocking is to release the network lock from your phone so that you are able to use your phone with a simcard from other network providers.
What is remote phone unlocking?
Remote unlocking is a way of unlocking your phone via an unlock code. This code is entered into your phone and this releases the network lock to your phone - its really easy!
Will unlocking affect my current warranty?
Yes, please be aware that your warranty will be void if you unlock your phone. However it MAY be possible to "relock" your phone if required - although we make no guarantees regarding this so please do not unlock your phone unless you are sure you are prepared to take the risk! Also we would like to add we have never known of a service provider that hasnt repaired an unlocked phone, remember its in their interest to have your phone on their network!
What do I need to unlock my mobile phone remotely?
All you need is some informtion about your phone, including your IMEI, and the service provider you are locked to, thats it.
How do I find out what the IMEI number is for my phone?
Easy just enter *#06# into your phone where you usually enter phone numbers to call, and your IMEI/Serial number will be displayed on your phone. Alternatively you can remove the back from your phone and look under the battery. The IMEI number is the International Mobile Equipment Identifier, a 15 digit number that uniquely identifies your mobile phone from others. - However we recommend using the *#06# system as sometimes its easy to mistake some digits for others esp if the phone is old.
How do I receive these codes?
You'll receive your unlocking codes via email within the current Timescale for your particular make/model of mobile phone.
How much does it cost and how can I pay?
To unlock one mobile phone prices range depending on the model and make of the phone and the service you need. We currently accept payment via PayPal, Worldpay and Nochex, postal orders and personal/business cheques. Reverse billing will be coming soon to enable you to charge your mobile phone bill with the charges.
How long does it take to receive codes?
Usually it takes just a couple minutes depending on network traffic. It also depends on the make and/or model of the cellphone / mobile phone you intend to unlock.
How do I enter codes?
We offer you detailed instructions on how to enter these codes into your phone, its all very simple.
Is it legal?
Yes. We do advise that you check your countrys regualtions concerning the legalities of unlocking. it is totally legal in the UK. Network operators can also provide these codes for about £20.00-£115.00, they are no different from those that we supply.
Can I unlock other phones with the remove sim lock phone code?
These codes are calculated using your IMEI, which is totally unique to your phone, you cannot use them on other mobiles phones.
How many codes will I receive?
For some mobiles (Nokia, Panasonic, Siemens etc) we will send you at least 2 codes to enter into your phone, if one doesnt work then the second should - essentially you only need one code but extra for back up is good. For Motorola mobiles you'll only need one code as these are 100% guaranteed. For Samsung phones you will recieve two codes, one is the network unlock code and one is a phone unfreeze code. The later will allow you to unfreeze your phone if needed. Along with these codes for Samsung, if your phone asks for an SP code this can also be provided at no extra charge.
Are there any risks involved?
No. However If you do not enter the correct code in the correct way 5 times you will block the codes and you will not be able to unlock your phone via a sim lock removal codes. You will then require a cable to unlock your phone. This will not affect the normal using of your mobile in any way.
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What People Are Saying
Worked first go and received the codes within the hour! There is also plenty of options to get online help
Wednesday 16th May 2012
Splendid - te more so as others had tried and failed.
Wednesday 16th May 2012
Got the code in less than 6 hours so didn't have to wait 48 and it worked first time.
Tuesday 15th May 2012
thankyou saved me a lot of money i do not have as of poor service from orange hope my feedback will help others to do this again and again i certanly will
Tuesday 15th May 2012
The code arrived within 12 hours. It took 2 minutes to unlock - dead easy. No hesitation in recommending FonesZone
Tuesday 15th May 2012
I came across FonesZone by accident having tried another web site claiming to offer unlocking codes. I was ripped off by the other unlocking provider who took my money, weren't able to provide an unlock code that worked and didn't refund my money. Needless to say their web site soon disappeared. So I was presently suprised to find that FonesZone delivered all they promised. An excellent service at a very reasonable price. I would certainly use them again.
Tuesday 15th May 2012
many thanks...all worked ok ,,,no problems
Tuesday 15th May 2012
Good service,great price.
Monday 14th May 2012
Many thanks for your excellent service!!!!!
Monday 14th May 2012
Great Service, fast & reliable!
Monday 14th May 2012
you guys are life savers !! Thank you :)
Sunday 13th May 2012
Worked perfectly, phone now unlocked for all networks. Relieved and very pleased - first time I'd used one of these websites, wondered if I was throwing my money away, so pleased to find that yours is entirely above board and delivers the goods. Thank you.
Sunday 13th May 2012
Wonderful work and really fast to many thanks to you
Sunday 13th May 2012
no probs worked first time
Sunday 13th May 2012
Took less than 24 hours for code to come through (it was a weekend so I expected a delay)Had several emails to keep me up to date with what was happening with my order. easy instructions worked perfectly. Very happy with the service :)
Sunday 13th May 2012
Very good :)
Sunday 13th May 2012
Fantastic service - unlocked at the first try & a reasonable price. Codes arrived within 24hrs, on a weekend too. Many thanks!
Saturday 12th May 2012
Worked perfectly thank you.
Friday 11th May 2012
i tried the first one it did not work so i tried the second one the code accepted, thank you for giving me the code i reccomened people using your website
Friday 11th May 2012
Very good... Perfect.. *****
Friday 11th May 2012
I regret that my command was 5 days late and that i didn't receive a spontaneous message from fonezone letting me know about the delay and the reasons for it. Apart from that i am happy about the service
Friday 11th May 2012
excellent and fast service
Friday 11th May 2012
All worked fine
Thursday 10th May 2012
This is the 3rd time I've used FonesZone and I'm sure i will be using them again. The code arrived within a few hours and worked perfectly.
Thursday 10th May 2012
LG A180 with Orange Spain SIM-lock After entering 2945#*180# with original SIM, goto: -> menu -> (9)settings -> (5)security -> (6)simlock -> (2)network unlock -> enter unlockcode. SIM-lock is removed ;-)
Thursday 10th May 2012
Good job. Thanks for unlocking my phone
Thursday 10th May 2012
Good service ordered code on Tuesday night received it Thursday morning.
Thursday 10th May 2012
Quick and easy to use
Thursday 10th May 2012
Worked fine. code arrived 14 in hours and i connected to virgin straight away. good comms from fonezone, reassuring ~ will recommend them.
Thursday 10th May 2012
110% happy, very propmt service. Can T Mobile firmware be removed ? Thanks
Tuesday 8th May 2012
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