Fones Zone Mobile Phone Unlocking FAQ's
Why is my mobile phone restricted?
Most mobile phone companies will lock their phones to their network, stopping you using it on any other network. Basically, they want to retain your business. We can supply you with a unique unlock code, via email, which will free your phone, enabling you to use it on any network of your choice.
What is phone unlocking?
Phone unlocking is to release the network lock from your phone so that you are able to use your phone with a simcard from other network providers.
What is remote phone unlocking?
Remote unlocking is a way of unlocking your phone via an unlock code. This code is entered into your phone and this releases the network lock to your phone - its really easy!
Will unlocking affect my current warranty?
Yes, please be aware that your warranty will be void if you unlock your phone. However it MAY be possible to "relock" your phone if required - although we make no guarantees regarding this so please do not unlock your phone unless you are sure you are prepared to take the risk! Also we would like to add we have never known of a service provider that hasnt repaired an unlocked phone, remember its in their interest to have your phone on their network!
What do I need to unlock my mobile phone remotely?
All you need is some informtion about your phone, including your IMEI, and the service provider you are locked to, thats it.
How do I find out what the IMEI number is for my phone?
Easy just enter *#06# into your phone where you usually enter phone numbers to call, and your IMEI/Serial number will be displayed on your phone. Alternatively you can remove the back from your phone and look under the battery. The IMEI number is the International Mobile Equipment Identifier, a 15 digit number that uniquely identifies your mobile phone from others. - However we recommend using the *#06# system as sometimes its easy to mistake some digits for others esp if the phone is old.
How do I receive these codes?
You'll receive your unlocking codes via email within the current Timescale for your particular make/model of mobile phone.
How much does it cost and how can I pay?
To unlock one mobile phone prices range depending on the model and make of the phone and the service you need. We currently accept payment via PayPal, Worldpay and Nochex, postal orders and personal/business cheques. Reverse billing will be coming soon to enable you to charge your mobile phone bill with the charges.
How long does it take to receive codes?
Usually it takes just a couple minutes depending on network traffic. It also depends on the make and/or model of the cellphone / mobile phone you intend to unlock.
How do I enter codes?
We offer you detailed instructions on how to enter these codes into your phone, its all very simple.
Is it legal?
Yes. We do advise that you check your countrys regualtions concerning the legalities of unlocking. it is totally legal in the UK. Network operators can also provide these codes for about £20.00-£115.00, they are no different from those that we supply.
Can I unlock other phones with the remove sim lock phone code?
These codes are calculated using your IMEI, which is totally unique to your phone, you cannot use them on other mobiles phones.
How many codes will I receive?
For some mobiles (Nokia, Panasonic, Siemens etc) we will send you at least 2 codes to enter into your phone, if one doesnt work then the second should - essentially you only need one code but extra for back up is good. For Motorola mobiles you'll only need one code as these are 100% guaranteed. For Samsung phones you will recieve two codes, one is the network unlock code and one is a phone unfreeze code. The later will allow you to unfreeze your phone if needed. Along with these codes for Samsung, if your phone asks for an SP code this can also be provided at no extra charge.
Are there any risks involved?
No. However If you do not enter the correct code in the correct way 5 times you will block the codes and you will not be able to unlock your phone via a sim lock removal codes. You will then require a cable to unlock your phone. This will not affect the normal using of your mobile in any way.
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What People Are Saying
Excellent work guys!!! I use both codes and they work grat! thanks!
Tuesday 19th February 2013
Excellent service - good email communication and code worked first time - what more can you want - thanks
Monday 18th February 2013
Got an unlock code within minutes and now my samsung galaxy S2 is unlocked. Fast & easy. Would definitely use it again if I needed.
Sunday 17th February 2013
thank you very much code 1 error, entre code 2 done
Sunday 17th February 2013
Code delivery time was 31 hours from order. Code works perfect but i must flash original ROM to enter secret menu. Menu not appear in cm-9. Thank you
Sunday 17th February 2013
excellent very fast response :)
Saturday 16th February 2013
brilliant service faster than anticipated I wasn't expecting code until Monday at the earliest. Easy user friendly instructions 100% satisfied thank you
Saturday 16th February 2013
Top Class Service once again!
Saturday 16th February 2013
To configure the router sometimes we need to do the network set up manually in the PC. It didn't detect dynamically with my laptop. my desktop and smartphones connected perfectly with the Mifi router. anyway you did a good job.
Friday 15th February 2013
grate site fast and cheap got unlock code next day\r\nworked first time job done no more rip off orange\r\nnow on giffgaff happy days had to change password one given by foneszone did not work
Friday 15th February 2013
just great
Friday 15th February 2013
Very good and quick. Got back to me quickly for more info and told me where to find the code. Unlocking instructions were easy to follow. So good service and good value for money.
Friday 15th February 2013
Works great. Needed to enter additional SP unlock code as well as basic unlock code but FONEZONE support supplied additional code quickly and phone then unlocked no problem.
Friday 15th February 2013
Outstanding! The unlock was ready in about hafa a day and once I had restored my iPhone4 it was "Factory Unlocked". I can vouch for the integrity of the service provided by FonesZone. Kind regards, Gunnar
Thursday 14th February 2013
Really great! Worked like a charm! Thank you for speed and accuracy!!!!
Thursday 14th February 2013
Ordered easy codes came in time estimated followed instructions no problems worked first time Thanks
Thursday 14th February 2013
Excellelant service. Quick and easy to use
Thursday 14th February 2013
the unlock code work perfectly\\r\\n
Thursday 14th February 2013
good once again
Wednesday 13th February 2013
Many thanks for a prompt and effective service. Code received within 2days, complete with instructions. For some reason the primary code did not work but I was able to unlock the phone using the backup code that you provided.
Wednesday 13th February 2013
followed instructions for kp 500 as instucted in members zone and couldnt unlock but realised my fone is actually a p500 so was a little confused
Tuesday 12th February 2013
excellent service. totally satisfied. many thanks for a speedy service.
Monday 11th February 2013
It was a piece of cake. I first had to unfreeze the phone an then the unlock code worked right away.
Monday 11th February 2013
The usual speedy service - Thanks
Monday 11th February 2013
The instructions to unlock were kind of generic but when I requested more specific info because I could not unlock it the response was very quick. Will recommend to friends if they need to unlock their phone. German.
Monday 11th February 2013
2 other companies could not provide unlock code - fonezones provide the code and it worked first time - highly recommended
Monday 11th February 2013
Excellent service!
Monday 11th February 2013
Thanks. Good service
Sunday 10th February 2013
Thanks for your assistance - after all, it was easy and working immediately!
Sunday 10th February 2013
Thank you, worked fine. Geoff
Saturday 9th February 2013
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